Terms & Conditions

Last Updated: October/21/2025

Welcome to Scented Elegance Perfumes. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services. If you do not agree to these terms, please refrain from using our website.

1. General Information

Scented Elegance Perfumes (“we,” “us,” or “our”) is a business operating in Ontario, Canada. These Terms & Conditions govern your use of our website, purchases made through it, and all related transactions.

We reserve the right to modify, update, or revise these Terms & Conditions at any time without prior notice. Any changes will take effect immediately upon being posted on this website. It is your responsibility to review them periodically.

2. Product Information

We make every effort to ensure that product descriptions, images, and details are accurate and current. However, minor variations in colour, texture, or packaging may occur due to display differences or supplier changes.

All products are intended for personal use only and may not be resold, redistributed, or altered without our express written consent. Unauthorized resale or reproduction of our products is strictly prohibited and may result in legal action.

3. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason, including but not limited to suspected fraud, pricing inaccuracies, or product unavailability.

By placing an order, you agree to provide accurate and complete information and confirm that you are authorized to use the chosen payment method.

Prices are displayed in Canadian Dollars (CAD) unless otherwise specified. Applicable taxes and shipping costs are calculated and shown at checkout.

4. Shipping and Delivery

Orders are generally processed and shipped within two (2) business days after payment confirmation.

We currently ship to Canada, the United States, the United Kingdom, Asia, Europe, and Africa via Canada Post. Delivery times may vary depending on location, customs, or carrier delays. Once shipped, Scented Elegance Perfumes is not responsible for delivery delays or issues beyond our control.

Detailed shipping policies, including timelines and lost-package procedures, can be found in our Shipping Policy.

5. Returns and Exchanges

We stand behind the quality of our products and are committed to ensuring your satisfaction. If your order arrives damaged or defective, we are here to assist you.

To initiate a return for a damaged or defective product, please follow the steps below within 14 days of delivery:

  1. Contact Us: Notify our customer service team of the issue. Include your order number, the product name, and a brief description of the damage or defect.

  2. Provide Proof: Attach clear photographic evidence of the damaged or defective item. This helps us review your claim quickly and accurately.

  3. Return Authorization: Once your claim is reviewed and approved, we will issue a return authorization and provide detailed instructions for returning the item.

  4. Processing Returns: Upon receiving and inspecting the returned product, we will process a refund to your original payment method or provide an exchange for the same item (subject to availability).

Returns without prior authorization will not be accepted.

6. Intellectual Property

All website content — including but not limited to product images, descriptions, graphics, logos, and designs — is the exclusive property of Scented Elegance Perfumes and is protected by copyright and trademark laws.

Unauthorized use, copying, distribution, or modification of any content is strictly prohibited. Our content, designs, and branding may not be used for any commercial purpose without written consent.

All Scented Elegance Perfumes products are sold for personal use only. Any attempt to resell, reproduce, or repackage our products without authorization will result in legal action.

7. Limitation of Liability

To the fullest extent permitted by law, Scented Elegance Perfumes shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.

Once a package has been marked as delivered by the courier, we are not responsible for its loss, theft, or misplacement. Customers are encouraged to contact the courier directly for the resolution of such issues.

8. Privacy and Data Protection

We respect your privacy and handle all personal information in accordance with applicable Canadian privacy laws.
Information collected during checkout is used solely for order processing, communication, and delivery. We do not sell or share your personal data with third parties except as necessary to fulfill your order.

9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Province of Ontario, Canada. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:
scentedeleganceperfumes@gmail.com